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Privacy Policy

PERSONAL INFORMATION WE COLLECT

This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from bathcalm.com (the “Site”)

When you visit the Site, we automatically collect certain information about your device. This incudes information about your web browser, IP address, time zone. Also, it includes some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages. We also collect information about products that you view, and the websites or search terms that referred you to the Site. Additionally, we collect information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information with the following technologies:

  • “Cookies” are data files that are placed on your device or computer. These often include an anonymous unique identifier. For more information about cookies, visit http://www.allaboutcookies.org
  • “Log files” track actions that occur on the Site. These collect data including that includes your IP address, browser type and Internet service provider. Additionally log files include referring/exit pages, and date/time stamps.

Moreover, when you attempt to make a purchase through the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. This is required to complete your purchase.

When we talk about “Personal Information” in this Privacy Policy, we refer to Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the your personal information to fulfil orders placed through the Site. This includes processing your payment information, shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Provide you with information or advertising relating to our products or services. This is according to the preferences you have shared with us.

We use the Device Information that we collect (in particular, your IP address) to help us screen for potential risk and fraud. This is also done to generally improve and optimize our Site. For example, we generate analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site.

Finally, we may also be required to share your Personal Information to comply with applicable laws and regulations.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements. Additionally, we use it for marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below:

YOUR RIGHTS

You have the right to access personal information we hold about you. You have the right to ask that your personal information be corrected, updated, or deleted. Please contact us via the contact information below if you wish to exercise these rights.

DATA RETENTION

After you make a purchase, we maintain your Order Information for our records unless you ask us to delete this information.

CHANGES

Our privacy policy is subject to change without notice.

We may update this privacy policy in order to reflect, for example, any change to our practices. Also, we made update this privacy policy for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, or if you would like to make a complaint, please contact us.