Skip to content

Shipping Policy

Once your product has been shipped, you will receive a confirmation email with your tracking number.


Standard Shipping within Australia  

  • For orders of over $50, shipping is free.
  • Delivery to most Australian cities is 5-8 business days.

Express Shipping within Australia

  • Delivery estimated between 1-2 Business days, 3-4 business days for WA and non-metropolitan locations.

International Shipping

  • Estimated delivery time on standard international shipment will vary, taking anywhere between 5-15 days depending on your location.
  • PLEASE NOTE: When orders shipped internationally reach their destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.
  • The customer is responsible for any possible custom duties, foreign taxes or other fees which may be required on importation. Please contact your local customs office for further information.

Order Processing

  • Orders placed on a business day will be processed within 24 hours. Orders placed on weekends and other non-business days, will be processed on the next business day.
  • Delivery dates supplied by BathCalm Pty Ltd are a best estimate only and BathCalm Pty Ltd will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
Please Note:
Due to higher order volumes during BathCalm’s Seasonal periods, i.e. Christmas, Valentine’s Day, Mother’s Day, International Bath Day & Father’s Day, there may be a slight delay to our usual shipping timelines.